Frequently Asked Questions
Everything you need to know about your TØTE® experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that sale items are final sale and cannot be returned or exchanged.
Are TØTE® products sustainably made?
Yes, sustainability is at our core. We use recycled materials and ethically sourced fabrics, ensuring every piece meets our high standards for environmental responsibility.
Do you offer international shipping?
Absolutely. We ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.